Updated: January 18, 2025 Reading time: 8 min Difficulty: Beginner

Introduction to GiftCardMall/MyGift

Welcome to our comprehensive guide on using GiftCardMall/MyGift for checking your gift card balance. Whether you received a prepaid Visa, Mastercard, or American Express gift card from GiftCardMall, this GiftCardMall/MyGift tutorial will walk you through every step of the balance checking process.

GiftCardMall/MyGift is the official online portal for managing your prepaid gift cards purchased through GiftCardMall. The platform allows you to:

  • Check your current available balance instantly
  • View your complete transaction history
  • Verify your card status (active, inactive, expired)
  • Access customer support resources

Quick Tip

Before you start, make sure you have your physical gift card handy. You'll need the 16-digit card number and the 4-digit PIN to check your balance.

Step 1: Locate Your Card Number

The first step in checking your GiftCardMall MyGift balance is finding your card number. This is a 16-digit number located on the front of your gift card.

1

Finding Your 16-Digit Card Number

Look at the front of your GiftCardMall MyGift card. The card number is typically:

  • Printed or embossed on the front
  • Displayed in groups of 4 digits (e.g., 1234 5678 9012 3456)
  • Located in the center or lower portion of the card

Important

Make sure you're entering all 16 digits. Some cards may have additional numbers printed for reference, but the card number is always exactly 16 digits.

Step 2: Find Your PIN

The PIN (Personal Identification Number) is a 4-digit code required to access your GiftCardMall MyGift balance. This security measure protects your card information.

2

Locating Your 4-Digit PIN

Turn your GiftCardMall MyGift card over. Your PIN is located on the back and may be:

  • Under a scratch-off panel: Use a coin to gently scratch off the silver or gray coating to reveal your PIN
  • Printed directly: Some cards have the PIN printed without any covering
  • On a sticker: Occasionally, the PIN is on a removable sticker

Pro Tip

When scratching off the PIN panel, be gentle! Scratching too hard can damage the numbers underneath, making them unreadable. Use the edge of a coin and light pressure.

Step 3: Enter Your Card Information

Now that you have both your card number and PIN, you're ready to check your GiftCardMall MyGift balance. Use the form below to practice entering your information.

GiftCardMall MyGift Balance Check

Enter the 16-digit number from the front of your card

Enter the 4-digit PIN from the back of your card

$0.00
Available Balance
Card Number •••• •••• •••• 0000
Card Type Visa Gift Card
Status Active

Security Notice

This demonstration uses SSL encryption. Your card information is processed securely and is never stored on our servers.

Step 4: Understanding Your Results

After submitting your GiftCardMall MyGift card information, you'll see your balance and card details. Here's what each piece of information means:

Available Balance

This is the current amount available on your GiftCardMall MyGift card. This balance is updated in real-time and reflects all transactions that have been processed.

Card Status

  • Active: Your card is ready to use for purchases
  • Inactive: Your card may need to be activated before use
  • Expired: The card has passed its expiration date

Transaction History

If available, you can view a list of recent transactions showing where, when, and how much was spent from your card.

Troubleshooting Common Issues

If you're having trouble checking your GiftCardMall MyGift balance, here are solutions to common problems:

"Card Number Not Found" Error

  • Verify you're entering all 16 digits correctly
  • Ensure the card was purchased from GiftCardMall
  • Check that you're not including spaces or dashes

"Invalid PIN" Error

  • Double-check the 4-digit PIN from the back of your card
  • If the PIN is damaged, contact customer support
  • Ensure you haven't accidentally entered the CVV/CVC code instead

Balance Shows $0

  • The card may have been fully used
  • The card may not yet be activated
  • Recent transactions may still be processing

Need More Help?

If you continue to experience issues with your GiftCardMall MyGift card, contact GiftCardMall customer service. Have your card number and proof of purchase ready when you call.

Tips for Using Your GiftCardMall/MyGift Card

Get the most out of your gift card with these expert tips:

  1. Check your balance before making purchases: Always know how much is available to avoid declined transactions.
  2. Keep your card safe: Treat your GiftCardMall MyGift card like cash. Don't share your PIN with anyone.
  3. Register your card: Some cards allow registration for fraud protection and balance recovery if lost.
  4. Know the fees: Check your card's terms for any inactivity or maintenance fees.
  5. Use the full balance: For purchases exceeding your balance, ask the cashier to charge a specific amount to your gift card.

Frequently Asked Questions

Can I check my GiftCardMall MyGift balance by phone?

Yes, you can check your balance by calling the customer service number on the back of your card. However, the online method using GiftCardMall MyGift is typically faster and available 24/7.

How long does it take for transactions to appear?

Most transactions appear on your GiftCardMall MyGift account within 24-48 hours. Some pending transactions may show immediately but won't affect your available balance until they're fully processed.

What if I lost my GiftCardMall MyGift card?

Contact GiftCardMall customer service immediately. If you registered your card or have your card number recorded, they may be able to freeze the card and issue a replacement with your remaining balance.